What is our primary use case?
The primary use cases are always in manufacturing, although it's pretty extensive. We use it in a couple of trading and distribution situations, however, its core strength has always been in manufacturing.
How has it helped my organization?
Typical tier 2 products are focused on discrete manufacturing. Although Epicor out of the box is built for discrete manufacturing, certain partners have managed to configureEpicor to handle process manufacturing requirements using Epicor built in tools. There are some unique features especially in the production process control involving the use of a manufacturing order or job. Using the base to achieve the tracking of material and labor/overheads consumption and usage, the manner of entering this information is handled differently using custom screens and in some instance using IoT to obtain the information from the production floor.Some of the industries that it managed to handle are glove manufacturing , codom and plastic films manufacturing processes.
What is most valuable?
In terms ofmanufacturing and in terms of the configuring of the product to meet a variety of different types of manufacturing requirements, the product works well. It's fairly configurable and fairly powerful.
There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization. You can really get pretty, pretty extensive, and really tweak the product to make it work for process industries.
We have done implementations that tweak the software to actually meet process manufacturing use cases. This this is possible due tothe strength of the tools that come along with Epicor, all theinbuilt tools.
What needs improvement?
If you're going to a cloud solution, you need to actually have a workable, practical web UI. Epicor doesn't really have a proper solution there, although they claim they do. However, it's not really popular. In practical terms, very few customers use it. Epicor is very flexible, so customization can get quite extensive. Yet, when you do something like that, on the cloud, it doesn't work well. Perhaps that is the reason many clients who had done those heavy customization can ever move to proper SAAS model.
Right now,it doesn't really have a good cloud story. That said,Epicor 11 is coming out and they claim it's fully web UI. If I were to base it on Epicor 10,it doesn't really have a proper cloud solution. Also once you go fully cloud, the customization capability drops significantly.
Secondly, base on my involvement for 15 years with Epicor, experiencing all major releases.The number of releases has dwindled. Almost nothing really sticks out if I look at the last two releases of Epicor - and my personal opinion is that they're not putting enough investment into R&D.
It's got an inbuilt APS, however, to be honest, I've not seen anyone implement it. It does work. That said, in practical terms, when you have multiple constraints (labor, machines, tools, et cetera.), if you've got these kinds of constraints and you need all three to work harmoniously, then Epicor's scheduler cannot do the job. It looks very nice when you're doing a demonstration, however, it's not practical if you actually try to implement it.
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For how long have I used the solution?
I've had been an Epicorusing the solution for 15 years as a partner to Epicor, implementing about 20, 25 sites under different roles either as a functional or technical project manager. We acquired quite a number of clients over the 15 years. We started with Epicor 9, then we went to Epicor 10. I have very good experience and knowledge of the product.
What do I think about the stability of the solution?
I've been through the whole journey with Epicor 9, and then Epicor 10, and now into 11. Epicor 9 was really unstable. Customers cannot get over the fact that they keep on putting a lot of power on the hardware, and just cannot solve the performance issues on Epicor 9.
There's a combination of Progress and Microsoft Stack going on inside there, and that was causing a lot of performance issues. It looks like a very innovative solution at that point in time, yet there are a massive amount of performance issues. When we went to Epicor 10, we moved to afull Microsoft Stack. Still, lots of thestability issues in the early versions of 10 only improved after 10.2.
Version 10.2 seems quite okay. They sort of stabilized everything. I really don't know about other ERP systems, however, when we talk about Epicor's, every time they launch a new release, its tendency is to be quite unstable.
What do I think about the scalability of the solution?
The solution isquite scalable due to the fact that its app servers are scalable. You can scale out pretty well without any issues.
How are customer service and support?
As a partner, I know a little bit more than a client would know. Epicor's support, if I were to rate between one and ten, I would give them probably five.
Sometimes we have problems where we can see, for example, performance problems where the customer has been running for a couple of months and years, and suddenly there isperformance degradation. It's a gray area, indirectly Epicor flexible tools causes this problem with badly designed queries which hits the database very badly. No one knows if it is a product issue or ifthere is something else going on in there. However,Epicor tends to push everything to the customer. It's for the partner to go and solve, and then we have to get a DBA, and then, when we go and dig inside, we actually find some view orstore procedure from Epicor is running incorrectly.
They tend to not admit there's a problem with it. Due to that, sometimes the problem just drags on and on and on for months, until you prove to them that their stock procedure is running and causing the problems. The answer at that point is to upgrade to the newer version. It's very frustrating as a former partner and I do emphatize with our client.
How would you rate customer service and support?
How was the initial setup?
Epicor's setup is complex. If you are new to it, there's an 80% chance of you failing without having somebody who's experienced to guide you, as there are a lot of tools. Even your mindset to approach how to implement the solution is important. If you have the wrong mindset, such as, you think everything can be customized, and you don't manage it carefully, and that leads to a very high chance of failure.
Scope creep and extension of the project, budget, and time andall those sorts of problems appear. Having someone with experience in implementing Epicor will definitely help a new partner who signs on, however, if you attempt to do it yourself, you will really struggle for the first year and to do a decent implementation.
The deployment process takes six to nine months.
What was our ROI?
Generally, customers do see some returns, however, they arenot very massive in that sense. For example, they achieve a couple of things in terms of having statutory reporting done in a timely manner every month, doing day-to-day operations.
To me, there are some significant items. I just focus on the manufacturing side, and things like production planning, advance planning, and scheduling, don't achieve ROI.
What's my experience with pricing, setup cost, and licensing?
In terms of pricing, they run on a concurrent model that is attractive. In our region, people are very price-sensitive and when they offer flexibility, people are pleased. For example, If they have a 20-person license, and I have 50 people, they say that some people can use it occasionally. Other products and solutions may not allow for that.
In terms of new acquisitions, as I'm coming from a partner ecosystem, I find thatEpicor can be quite aggressive and will priceto win deals. However, be aware that this is a double edge sword, the partner tends to take the risk of quoting low and then hit problems of project overrun and budget overrun. This is where either the partner or client will tend to lose out.
What other advice do I have?
Epicor doesn't have a good story to tell when it comes to the cloud in this region. I am in Malaysia, and, inSouth East Asia, Epicor still pushes the on-prem solution rather than the cloud solution. That's mainly due also to the fact that it's still very client server-based, rather than web interface or web UI-based.
When consideringusing and implementing the solution with clients,we help extend a typical ERP with things like robotic process automation or putting a low-code/no-code platform to fully digitize the whole process. In the ERP system, there's still a paper trail going on in most companies, and we don't ever really fully digitize. To me, it's importantto look at tools that can extend the whole digital footprint, rather than to just look at a bare ERP system, due to the fact thatthat's enough. That would be something a new user should keep in mind.
They need to use AI and machine learning in an ERP product in orderto enhance it. I don't see very much going on in Epicor. However,I've seen Microsoft do a lot of stuff with their product. Another way to say this isyou need to look around and see what other vendors out there can offer and if that ismore than what you are getting out of your ERP system. This may not suit everyone's needs.
I'd rate the solution at a six out of ten.
Which deployment model are you using for this solution?
Disclosure: My company has a business relationship with this vendor other than being a customer: I used to be a former partner with about 15 experience working with Epicor.
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How much does Epicor software cost? ›
Implementation and consulting services start at about a 1:1 ratio in respect to the software license costs. Average subscriptions are between $10,000 to $30,000 annually with on-premise perpetual licenses at about $4,000 to $6,000 per user for a typical configuration (based on core and popular modules).Is SAP similar to Epicor? ›
With respect to features and functionalities, the SAP products and Epicor offers very strong and almost similar features. But SAP Business One depends on a lot of add on third party components to provide a full solution for customers.What happened to Epicor? ›
In June 2015, Epicor Retail was spun off from Epicor and became Aptos, Inc. On July 5, 2016, Epicor announced that it has entered into a definitive agreement to be acquired by the global investment firm KKR. The acquisition by KKR was finalized on September 1, 2016.Who is Redhat's biggest competitor? ›
- Amazon Web Services (AWS)
- Apache Software Foundation.
- Cloud Foundry.
Epicor ERP system is modular, industry-specific software used to manage business processes company-wide. Epicor software works well for managing accounting and finance, human resources, customers, the supply chain, inventory, distribution, and manufacturing production management.What is the average cost of an ERP system? ›
A 2022 ERP report showed that the average budget per user for an ERP project is $9,000. When you factor in how many users your system may have (especially for larger businesses), and added costs, you'll find an ERP implementation can cost anything between $150,000 and $750,000 for a mid-sized business.How much does ERP cost per year? ›
It can include—but is not limited to—company size, project scope, licensing model, and complexity. In fact, BrainSell sees ERP implementations range anywhere between $2,000 and $70,000, on average. The ERP software itself can cost between $1,500 and $3,000 per year depending on the product and your specific needs.How many companies use Epicor? ›
We have data on 8,645 companies that use Epicor ERP. The companies using Epicor ERP are most often found in United States and in the Information Technology and Services industry. Epicor ERP is most often used by companies with 50-200 employees and 10M-50M dollars in revenue.Who is the biggest competitor of SAP? ›
- Salesforce (Tableau)
- TIBCO Software.
List of the Top SAP Alternative:
- 1) Net Suite.
- 2) Microsoft Dynamic.
- 3) Oracle business.
- 4) COINCAP.
- 5) EPROMIS business suite.
- 6) ERPNext.
- 7) Financial Force.
- 8) AscentERP.
Who is the main competitor of SAP? ›
IBM is the top SAP competitor in the IT services sector.What is the new name of Epicor? ›
Kinetic, the new name for Epicor ERP, is the ERP solution built with manufacturers, for manufacturers. Guided by the need of today's users, Kinetic is a global enterprise resource planning solution that delivers the choice, flexibility, and agility to drive growth and opportunity throughout your business.What database does Epicor use? ›
Epicor ERP 10 is built on a server architecture fully optimized for Microsoft® Windows® Server and Microsoft SQL Server®. This helps make it simple to manage and very hardware efficient.Who acquired Epicor? ›
CD&R acquired Epicor in October 2020 in a deal valued at $4.7 billion.Who are OpenShift competitors? ›
- AWS Lambda.
- Microsoft .NET platform.
- WebSphere Application Server (WAS)
- WebLogic Server.
- Google App Engine.
- SAP Cloud Platform Portal.
CentOS, Oracle Linux, Ubuntu, Fedora, and Debian are the most popular alternatives and competitors to Red Hat Enterprise Linux (RHEL).What are the benefits of Epicor? ›
EpiCor significantly increases Natural Killer Cell activity, a type of white blood cell that is effective in seeking out and destroying infected cells. This activity starts working in just two hours to help fight winter ills and chills quickly. In as little as two hours, EpiCor increases antioxidant protection.What are the benefits of Epicor software? ›
- Ten reasons business leaders choose cloud SaaS ERP from Epicor. ...
- Reason #1—Connect to unmatched industry capabilities and expertise with Epicor. ...
- Reason #2—Get unparalleled freedom of choice with Epicor. ...
- Reason #3—Boost business value through customer-proven best practices.
Epicor CRM provides the information and control to deliver a world-class customer experience at every touchpoint. Advanced collaboration capabilities in Kinetic (new name for Epicor ERP) connect employees, departments, and supply chain partners so your whole company can be more responsive.What ERP system do most companies use? ›
The three ERP system options mentioned—SAP, Microsoft, and Oracle—are the largest ERP solutions on the market. Choosing the most suitable application for your business depends on your organization's focus, the challenges you face, and how you currently manage supply chain, human resources, and financial functions.
What is the most widely used ERP system? ›
SAP solutions are the most widely used ERPs, and it enjoys a large chunk of the market share. SAP S/4HANA is SAP's ERP business suite for large-sized companies. SAP S/4HANA has rich real-time data analysis capability and can be deployed in on-premises, cloud, or hybrid.Which ERP is the most expensive? ›
Sage ERP solutions is one of the most expensive on the market, with ERP costs of $2600 per month, but this price accounts for three users.Why is ERP so expensive? ›
Factors That Affect the Cost of an ERP
Larger companies will pay more for an ERP since they'll require more features and functions. Plus, the scale of their implementation will be larger, and therefore, will need more manpower. The industry your business is in will also affect the cost of an ERP.
It is one of the largest ERP software companies in the world, with hundreds of thousands of customers. SAP provides multiple types of ERP software built for different sizes of businesses from small businesses to manufacturing companies, wholesale and distribution companies and more.Is there a downside of ERP? ›
Key disadvantages include the high costs of ERP software, its complexity, slow implementation, and data migration. If you want your procurement process to be as efficient as possible, it's best to invest in a P2P solution that provides integration with an ERP system.Who are the two leading ERP vendors? ›
The top 5 ERP Solution providers not in a particular order are Epicor, Infor, Microsoft, Oracle and SAP. Epicor: This company has been in the enterprise solution market for a very long time. The company was founded in 1972 and since then it has introduced several reputable products.What are the three worldwide largest ERP vendors? ›
SAP, Oracle, Microsoft, etc., are among the leading ERP software vendors available in the market today and are being used by a range of enterprise companies in several industries for business service management, enterprise planning, production management, etc. 3.Which is the second most successful ERP after SAP? ›
- ERP. Dynamics 365 ERP. Acumatica. Odoo.
- BI. Power BI. Tableau.
- Inventory. Fishbowl Inventory. Zoho Inventory.
- CRM. Salesforce Sales Cloud. HubSpot Sales.
- Manufacturing. SAP S/4HANA.
SAP has announced that it will end support and maintenance of its current ERP system at the end of 2025. Many companies will be facing an update or migration to a new system. Before changing to a new system, it is important to map out your company's current and future needs.
What is better than ERP? ›
ERP alternatives with deep industry functionality
Deacom is a good option for small and midsize manufacturers, he said, while IFS provides upper midmarket to larger manufacturers with an alternative to SAP, Oracle and Microsoft Dynamics.
In summary: why ERP is dying and why ECP is its replacement
ECP is the modern business system for Enterprise level businesses. These systems unify Accounting, Operations, CRM and HCM on the one platform, not necessarily by the one vendor.
Unlike SAP's incomplete EPM offerings, which are comprised of multiple products and partner tools, Oracle Cloud EPM delivers complete, purpose-built capabilities for connected enterprise planning across finance, operations, and lines of business, including HR, supply chain, IT, and sales.Does SAP still have a future? ›
Ultimately, SAP is a dominant worldwide ERP provider, and the market is theirs to lose, said Liz Herbert, vice president and principal analyst at Forrester Research. Given this current market leading position and investments in future-facing technologies, SAP will likely be around for years to come, Herbert said.Which is better SAP or ERP? ›
SAP is the most successful provider of ERP software and a market leader in business applications. SAP is a software package that delivers business process applications.Which one is most popular ERP software after SAP? ›
- Sage Intacct.
SAP is so popular among enterprises because businesses can get an all-inclusive set of integrated, cross-functional dealing processes with it. SAP regularly researches market trends and needs of the business units. As per the demand, it launches its updated versions of products with the latest features.What language does Epicor use? ›
Individual users can easily customize the look and feel to match the ways they work. Your IT team can maintain Epicor in-house because the platform is written in C#, runs on SQL Server, and uses familiar database tools.How long is Epicor in business? ›
The Epicor® Software Corporation has been providing industry-focused software for small and mid-sized businesses for more than 30 years.What size business product supports Epicor? ›
Epicor Software Corp. is a global business software vendor that sells ERP and other software to small and medium-sized businesses (SMBs) and large enterprises.
What database does the US government use? ›
govinfo.gov is designed to allow the Government Publishing Office to manage information from all three branches of government in a comprehensive manner. The system is committed to permanent public access, and contains a growing group of government databases.What are the different versions of Epicor? ›
- Epicor BisTrack.
- Epicor CMS Automotive.
- Epicor Decor Fusion.
- Epicor Eagle.
- Epicor Eagle Automotive.
- Epicor Eclipse.
- Epicor Kinetic.
- Epicor LumberTrack.
As of February 2023, the most popular database management system (DBMS) in the world was Oracle, with a ranking score of 1247.52; MySQL and Microsoft SQL server rounded out the top three.How much does Epicor ERP cost? ›
Implementation and consulting services start at about a 1:1 ratio in respect to the software license costs. Average subscriptions are between $10,000 to $30,000 annually with on-premise perpetual licenses at about $4,000 to $6,000 per user for a typical configuration (based on core and popular modules).Who are Delteks competitors? ›
- Unanet GovCon. (157)4.3 out of 5.
- NetSuite. (2,381)4.0 out of 5.
- JAMIS Prime ERP. (68)4.4 out of 5.
- Acumatica. (788)4.4 out of 5.
- Sage Intacct. (1,722)4.3 out of 5.
- SAP ERP. (788)4.1 out of 5.
- Microsoft Dynamics 365 Business Central. (547)3.8 out of 5.
- Oracle PeopleSoft.
Hudl competitors include TechSmith Corporation, GameChanger Media, Krossover, Whitlock and ScoreBreak. Hudl ranks 1st in Gender Score on Comparably vs its competitors.Who are NetApp's competitors? ›
- Hewlett Packard Enterprise (HPE)
- Pure Storage.
- Dell Technologies.
- Hitachi Vantara.
- Xactly Incent.
- SAP Sales Performance Management.
- Oracle Sales Performance Management.
- Tribal Group.
- Refinitiv Eikon. (49)4.1 out of 5.
- AlphaSense. (130)4.8 out of 5.
- S&P Capital IQ Pro. (59)4.3 out of 5.
- YCharts. (44)4.4 out of 5.
- PitchBook. (42)4.2 out of 5.
- Sentieo. (39)4.5 out of 5.
- S&P Capital IQ Platform. (33)4.2 out of 5.
- FactSet Research Management. (27)4.2 out of 5.
Is Deltek and CostPoint the same? ›
CostPoint is Deltek's ERP software for Government Contractors to manage project accounting, labor management, manufacturing and business intelligence while improving visibility, efficiency and profitability.